Main Menu

Search Serial Number

Frequently Asked Questions - FAQ MASTER PLUS PRO : D034010

FAQs - FAQ MASTER PLUS PRO : D034010, D034005

I have inserted the battery and filled the reservoir, but no spray comes out

How do I switch the collar on/off and synchronise it with the remote control?

The collar suddenly stops working from time to time

How can I fill the reservoir on the collar with the spray refill?

How can I check the collar is filled (checking the level of liquid)?

I cannot fill the unit as it leaks at the filling valve

The collar leaks at the spray nozzle. The liquid comes out on its own

How can I check the battery level in the remote control?

How can I check the battery level in the collar?

The collar is working, but my dog doesn’t seem to react to the spray, the undesirable behaviour continues

The remote control doesn’t work over a long distance, although I am less than 300m away

How do I fix the clasp on the nylon strap?